---
id: department-0016
title: "How do I order parts and pick them up?"
category: department
subtopic: parts-ordering
page_type: department
source_url: "https://www.boballenmotormall.com"
tags: ["parts", "ordering", "pickup", "service"]
questions:
  - "how to order OEM parts"
  - "parts pickup process"
  - "can I order online"
  - "how long for parts to arrive"
  - "parts availability"
related: [parts-genuine-oem, parts-accessories]
dealer: Bob Allen Motor Mall
---

Ordering parts from Bob Allen is straightforward. **Step 1:** Tell us what you need-your vehicle year, make, model, and the specific part. **Step 2:** Our Parts Department checks availability and gives you pricing. **Step 3:** You can order in person, by phone, or explore online options on our website.

Many common parts are in stock and ready to pick up right away. For special orders, our team sources genuine OEM parts and lets you know exactly when they'll arrive. You can arrange pickup at your convenience-either during business hours at our Danville location or have parts shipped if that works better for you.

Give us a call at (877) 331-4442 with your vehicle details and the part you're looking for, and we'll get you sorted quickly.